April 19, 2021
3011 Avenue K
Brooklyn, NY 11210
Dear Mr. Schwartz,
As a former Chief Operating Officer of a large service company with over 3,000 vehicles operating in 25 states in the US, I always felt that it was welcoming to receive a letter letting me know the good things some employees do, rather than the usual complaints and problems.
I was dealing with another pooled trust, and was having many difficulties. I called my attorney, Ronald Spirn, who advised me to call KTS, which is how I initially called your company.
I cannot express what a pleasure it has been working with Mr. Carlos Nath since my first contact with your company.
Because of his professionalism and “can-do” attitude, he has made it a pleasure to deal with your company. What a difference between the last company and yours!
I’ve called him several times when I had questions or issues, he always promptly returned my calls and explained and handled the situation.
Not only was he knowledgeable of all the issues that I brought up, but he helped above and beyond what he needed to have done. His business card should say; “Personal Client Advisor”.
Carlos is diligent, and gives impeccable attention to every detail.
Thanking you for your time, I remain,